Privacy Policy
Version 4.2025
Effective Date: 4/1/2025
This Privacy Policy (“Policy”) describes how Paxi Software LLC (“PaxiSoftware”, “we”, “us”, or “our”) collects, uses, discloses, and protects your information when you use the Paxi Rider and Paxi Driver mobile applications (collectively, the “Apps”).
By using the Apps, you agree to the terms of this Policy. If you do not agree, please do not use the Apps.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, email address, and phone number when you create an account
- Profile photo (optional)
b. Device and Usage Information
- IP address, device type, operating system, and version
- App usage data, such as time stamps, navigation behavior, and device identifiers
c. Location Information
- If you permit location services, we may collect real-time GPS location data to facilitate connections between Drivers and Riders.
2. How We Use Your Information
We use collected information to:
- Operate, maintain, and improve the Apps
- Facilitate communication between Drivers and Riders
- Provide customer support
- Enforce our Terms and Conditions
- Detect, prevent, and address technical issues or fraudulent activity
3. Sharing and Disclosure of Information
We do not sell your personal information. However, we may share your information in the following limited circumstances:
- With other Users: Necessary contact details (e.g., first name, location) may be shared with another User solely to facilitate ride coordination.
- With service providers: Third-party vendors who assist in the operation or maintenance of the Apps (e.g., cloud hosting).
- For legal purposes: To comply with applicable laws, regulations, legal processes, or government requests.
- In a business transfer: If Paxi Software is involved in a merger, acquisition, or asset sale, your data may be transferred.
4. Data Retention
We retain your information as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
5. Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- Access to your information
- Request correction or deletion
- Object to or restrict data processing
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the information in Section 10.
7. Children’s Privacy
The Apps are not intended for children under 13 years of age, and we do not knowingly collect personal data from children. If we learn that we have collected information from a child under 13, we will delete it promptly.
8. Third-Party Services
The Apps may contain links to third-party services or content. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before engaging with their services.
9. Changes to This Policy
We may update this Policy from time to time. If we make significant changes, we will notify you through the Apps or by other reasonable means. Your continued use of the Apps after the update constitutes your acceptance of the revised Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, you may contact us at:
Paxi Software LLC
Email: paxihelp@gmail.com