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📄 Privacy Policy for Passengers of Paxi

Effective Date: [Insert Date]

Welcome to Paxi, a ride-hailing platform based in the United States. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services as a passenger.

1. Information We Collect

As a passenger using Paxi, we may collect the following types of information:

🔹 Personal Information

  • Full name

  • Phone number

  • Email address

  • Pickup and drop-off locations

🔹 Location Data

  • Real-time GPS location (to provide ride services)

  • Background location (only when ride is active, if permitted)

🔹 Payment Information

  • Credit/debit card details

  • Digital wallet information

  • Billing and transaction history

🔹 Ride & Travel Information

  • Ride history

  • Date and time of trips

  • Routes and trip details

🔹 Device & Technical Information

  • IP address

  • Device type and OS

  • App version

  • Mobile network data

2. How We Use Your Information

We use your information to:

  • Provide and manage ride services

  • Match you with drivers

  • Ensure safety and fraud prevention

  • Process secure payments

  • Improve app performance and user experience

  • Send updates, promotions, and service notifications

  • Comply with legal and regulatory requirements

3. Sharing of Your Information

We may share your data in the following cases:

🔹 With Drivers

To enable ride completion (pickup, drop-off, contact)

🔹 With Service Providers

Third-party vendors (payment gateways, cloud hosting, analytics)

🔹 Legal Requirements

To comply with U.S. laws, regulations, or legal requests

🔹 Business Transfers

In case of merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures including:

  • Encryption (SSL)

  • Secure servers

  • Access controls

However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights (U.S. - CCPA)

If you are a resident of California, you have the right to:

  • Request access to your personal data

  • Request deletion of your data

  • Opt-out of data sharing (if applicable)

  • Know what data is collected and how it’s used

To exercise your rights, contact us at: [Insert Email]

6. Data Retention

We retain your data only as long as necessary for:

  • Providing services

  • Legal compliance

  • Dispute resolution

7. Children’s Privacy

Paxi services are not intended for users under 13 years of age. We do not knowingly collect data from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app and on our website with an updated effective date.

9. Contact Us

If you have any questions, please contact us:

📧 Email: [Insert Email]
🌐 Website: [Insert Website]

10. Your Consent

By using Paxi, you agree to the collection and use of your information as described in this Privacy Policy.

 

 

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